One of 12 schools and colleges located on the University of Maryland, College Park campus, the Smith School is a recognized leader in management research and education for the global economy. A comprehensive business school, Smith offers undergraduate, full- time and part-time MBA, Executive MBA, PhD, and non-degree executive education programs as well as outreach services to the corporate community. The school is consistently ranked among the top business schools by leading business publications such as U.S. News & World Report, Financial Times, Business Week, and The Wall Street Journal.
This position is responsible for overseeing the administrative aspects of program delivery and development at the Online Master Programs Office of the Robert H. Smith School of Business. Responsibilities include, but is not limited to, providing exceptional services and support to students and faculty, delivering effective and efficient service operations, coordinating with internal and external constituents & the program partner to ensure the highest level of quality program delivery. This position will be responsible primarily for one online program at this Office.
-BA/BS degree required, plus a minimum of 7 years, hands-on client service, event and/or project coordination experience.
-1 to 2 years of supervisory experience
-Strong customer service values; positive and helpful attitude in all professional situations
-Proven organizational skills and attention to details; ability to work efficiently and produce quality results
-Experience supervising/managing others
-Ability to work independently as well as in a team.
-Strong written and verbal communication skills with the ability to communicate in a courteous, tactful and concise manner
-Proficiency in current word processing, email, spreadsheet, and presentation software
-Willingness and ability to learn information and instructional software and audiovisual equipment
-Willingness to take on duties outside of specific job functions to serve needs of the School
-Ability and willingness to work evenings and weekends as required to support Smith online programs.
-Experience working in higher education administration
-Experience working with and interest in Adobe Connect, Learning Management Systems /Canvas, other information and learning technologies
-A drive to serve and deliver quality results
-A master's degree
Compensation: The salary for this position is competitive and commensurate with experience. The University also offers a comprehensive benefits package, including 22 Days Annual Leave; 15 Days Sick Leave; 3 Days Personal Leave; 15 Paid Holidays; Tuition Remission; Health, Dental, Vision and Prescription coverage.
When applying, please upload a PDF version of your cover letter, resume and list of references. For best consideration, submit applications by February 9, 2018 at https://ejobs.umd.edu/postings/57363. Position will remain open until filled.
Candidates must be able to provide proof of eligibility to work in the USA. No H1-B Visa sponsorship offered for this position.
For more information about the University of Maryland, please visit www.maryland.edu.
For information about the Robert H. Smith School of Business, visit our Web site at www.rhsmith.umd.edu.
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.