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Direct Support Professional 6

Job Summary:

DSP's are responsible for providing high quality direct care services to adults with developmental disabilities. DSP VI staff will work with individuals who need complete assistance with ADL's, and/or feeding, behavioral interventions in the home and in the community. All individuals served have level 2 behavior plans and staff will need to complete restraints using techniques learned through NAPPI training. This role is a shift leader on each shift worked. Overall responsible for making sure all tasks get reported and completed during the shift.

$17 an hour
Primary Duties:
  • Responsible for the health, safety and well-being of Individuals served.

  • Serves as a Mandated Reporter
  • Handle crisis situations according to agency policies and procedures, seeking resources when necessary.
  • Monitor group home site and vehicle for safety, cleanliness and upkeep
  • Establish rapport with Individuals
  • Support the learning of Individuals by use of motivational techniques, effective interventions and various communication approaches including verbal, gesture, and written communication.
  • Assist individuals with all activities of daily living (ADLs) as applicable to each Individual's abilities, including but not limited to, lifting, showering, changing, diapering, dressing, and feeding.
  • Responsible for scheduling and accompanying individuals to medical appointments/treatments
  • Produce and oversee accurate, legible and complete medical documentation for Individuals served, including but not limited to treatment charts and data sheets.
  • Properly administer medication (or support individuals who can self-medicate) in accordance with Agency, DDS and DPH guidelines - Medication Administration Procedures (MAP).
  • Support each Individuals existing relationships and assist in increasing their network of friends and acquaintances.
  • Assist individuals in becoming part of their community by supporting them in learning how to find resources, activities and transportation in the community.
  • Adheres to positive behavior support strategies. Carry out all interventions in an Individual's Behavioral Protocol Plan as written and trained.
  • Responsible for understanding, writing and implementing any support strategies pertaining to ISP goals.
  • Assist individuals with mail and follow-up activities related to bills, insurance, SSA/SSI re-determination and any other official correspondence.
  • Assist individuals in planning and scheduling vacations, trips, and travel; assist in money management according to ISP objective and/or rep-payee instructions.
  • Responsible for being familiar with and abiding by agency, department, and program policies and procedures and for acting in a manner consistent with organizational values, mission, and goals.
  • Inventory or assist individuals in inventorying possessions, seasonal clothing and personal; supplies on a regular basis. Assist individuals with shopping for personal necessities.
  • Communicate with nurse and staff on site regarding overall care of individuals.

Education: BA/BS degree in related field required


  • Three years related experience providing child care/elder care/direct support to developmentally disabled persons or previous experience supporting individuals in a mental health/special education or other human services setting is required. Knowledge of behavior plans preferred.
  • An equivalent combination of education and related work experience may be considered.


  • Must successfully complete all mandatory trainings as required by the Agency within the required timeframe.
  • Must obtain CPR/First Aide certification within five (5) continuous months of hire
  • Must obtain Massachusetts MAP certification within five (5) continuous months of hire
  • Valid Massachusetts driver's license required.
  • Certification in specific restraint training required by some positions
  • Must be able to read and write instructions; compose progress notes; read and interpret policy and procedure manuals; understand and follow written and/or verbal instructions; complete data sheets and other documents as needed in a complete and legible fashion.
  • Ability to speak effectively, professionally and respectfully.
  • Ability to understand and apply common sense to carry out instructions furnished in written, oral or diagram form.
  • Ability to deal with problems, maintaining composure and professionalism.

Work demands:

  • Off-site travel is required to attend meetings, client functions/appointments and trainings.
  • Individual must have normal vision and hearing
  • Must have no lifting restrictions in order to assist clients and handle routine program functions.
  • Individual must have normal vision and hearing.
  • Must have full use of both arms and hands.
  • Must be able to walk, climb stairs and drive a car, in order to attend off-site functions.
North Suffolk Mental Health Association 
Location: BostonMA 02118
Document ID: AD002-2J2K  
Job Type:  Regular

Job Schedule: Full-time

Posted on: 2019-04-3004/30/2019
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