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Patient Financial Service Rep, PLC Corp, Mokena, Il

Requisition ID: 42442

Location: Senior Services Corporate

Location Address:
18927 Hickory Creek Place, Mokena, IL 60448-8652 United States (US)

Daily Hours: 8
Standard Hours: 40
Employment Status: Full-time
Employment Type: Regular
Shift: Day


The Patient Financial Services Representative I is responsible for accurate and complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admissions, admission, pre-registration and registration functions.


Ensures all insurance requirements are met prior to patient's arrival, and informs patients of their financial liability.

Schedules and pre-registers patients, correcting as necessary all patient demographic and

financial data.

Resolves insurance claim rejections/denials and remedy expediently.

Analyzes insurance coverage and benefits for service to ensure timely reimbursement.

Promotes and maintains excellence in customer service.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Must have a high school diploma required. Minimum one year of experience in healthcare billing required.

Computer Skills

Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard.

Business Unit: PLC Senior Services
Department Name: Finance PLC PSS
Presence Health 
Location: MokenaIL 60448
Document ID: AB463-0KFB  
Job Type:  Regular

Job Schedule: Full-time

Posted on: 2018-01-2201/22/2018
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