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CUSTOMER SERVICE SECURITY OFFICER - Dempster Offices -Des Plaines


Requisition ID: 66577

Ministry: Resurrection Properties

Location: Dempster Offices

Location Address:
2380 East Dempster Street, Des Plaines, IL 60016-4839 United States (US)

Department: 10140101 Sf Morton Grove Building

Daily Hours: 8
Standard Hours: 20
Employment Status: Part-time
Employment Type: Regular
Shift: Day
FLSA: N

SUMMARY

The Customer Service Security Officer performs a variety of duties associated with visitor screening and providing information to employees, patients and visitors entering the facility. Assists Security Officers in maintaining a safe and secure environment by reporting unusual activities and occurrences.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Greets all visitors entering the facility in a professional and welcoming manner.
  • Uses pre-established scripts when answering phone calls and interacting with customers entering and exiting the facility and offers service cards, listing services and telephone numbers when key interactions occur.
  • Performs functions in accordance with generally accepted customer service methods and established security Standards of Performance.
  • Observes and reports suspicious or unusual activities and occurrences to Officer In Charge (O.I.C.) or Supervisor. Requests assistance from security staff as appropriate.
  • Observes and reports the non-conformance of policies and procedures including but not limited to identification badge, fire, disaster, electrical, safety, and infection control policies and procedures.

  • QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.





    Education and/or Experience

    High School diploma or equivalent required.

    Previous security experience and/or training in customer service preferred.

    Business Unit: Resurrection Properties

    Job Function: Support Services

    COMPANY OVERVIEW:

    EOE of Minorities/Females/Vets/Disability
    Presence Health 
    Location: Des PlainesIL 60016
    Document ID: AD285-0CVT  
    Job Type:  Regular

    Job Schedule: Full-time


    Posted on: 2019-08-1808/18/2019
    2019-09-17
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