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Application Analyst II - IS Physician - Presence Holy Family


Requisition ID: 59321

Location: Presence Holy Family Med Ctr

Location Address:
100 North River Road, Des Plaines, IL 60016 United States (US)

Daily Hours: 8
Standard Hours: 40
Employment Status: Full-time
Employment Type: Regular
Shift: Day
FLSA: E

SUMMARY

The Application Analyst II participates in the enhancement of processes, procedures and workflows within the Information Systems department. Follows strategic development of the enterprise application environment. Serves as a resource for less experienced team members. Assists the team in analyzing issues, identifying root causes, developing and recommending key work products. Participates in quality work efforts including evaluation, development, implementation, integration and administration of internal and external business solutions. Maintains and tests disaster recovery solutions. Performs moderate work assignments. Advises management on issues. Supports the mission, vision, values and strategic goals of Presence Health.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Change and Release Management: Consistently adheres to standard change management methods. Actively communicates changes within the IT application environment to all affected parties proactively and in an effective manner. Adheres to strict testing and deployment methodologies for Enterprise Systems and encompassing devices. Follows and documents data workflow diagram changes for each application in the Enterprise environment to support optimal performance.
  • Disaster Recovery/Business Continuation: Follows processes to establish and maintain key clinical and financial application systems to enhance the patient, physician and associate experience. Participates in tests and documentation review. Provides reporting to Senior or Lead.
  • Capacity, Configuration and Applications Management: Actively participates in application enhancements and software upgrades. Understands new system implementation requirements, including interfaces, data conversion, archival and decommissioning of applications. Supports and maintains existing application software. Identifies consistent reoccurring issues reported within an application and reports to Senior/Lead. Independently resolves moderate problems and seeks assistance in complex problem resolution in a timely manner.
  • Availability/Incident Management: Responsible for the timely resolution or escalation of problems within the Enterprise Application environment. This includes maintaining the system operations in accordance with all regulatory requirements with primary focus on confidentiality and HIPAA Security Regulations. This also includes understanding global impact across the business continuum related to application interdependencies. Initiates and participates in root cause analysis protocol when necessary.
  • Priority Management: Must manage own assignments, priorities, deadlines and time. Actively collaborates across multiple disciplines and groups. Must also be able to work independently.


  • QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Requires analytical ability to find solutions to difficult application or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. Thorough documentation skills are required
    • Requires exposure to application systems and understanding of business operations
    • Must be able to communicate the impact and solutions of application/system problems in business language
    • Requires a professional approach in all situations
    • Must be able to effectively participate in teams and conflict resolutions
    • Ability to work any hours to support 24/7 operations
    • Availability to travel between ministries and business partners


    Education and/or Experience
    • Bachelor's Degree in Computer Science, Healthcare Science, Financials, Business or related field OR equivalent work experience.
    • 4+ years of experience as a programmer, analyst or "super user"
    • Experience designing, installing, maintaining and configuring healthcare software applications


    Certificates, Licenses, Registrations - Required and Preferred
    • If participating in the Epic EHR program, associate must achieve Epic certification on designated EHR modules within 90 days of attending vendor training and must maintain certification with every upgrade to retain position
    • Other certifications may be required when supporting all non-Epic applications where industry dictates or preferred as best practice


    Business Unit: Corporate (LRHC and LPH)

    COMPANY OVERVIEW:

    EOE of Minorities/Females/Vets/Disability
    Presence Health 
    Location: Des PlainesIL 60016
    Document ID: AC485-1XMW  
    Job Type:  Regular

    Job Schedule: Full-time


    Posted on: 2018-12-1012/10/2018
    2019-01-09
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