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Patient Food Service Rep, Full Time Evening Shift, DIetary, St Mary's Hosp
Demonstrates excellent customer service when answering telephone calls, assisting patients and family members, and working with hospital staff. Shows initiative in resolving patient and or nursing concerns independently. Handles multiple and potentially conflicting assignments, demands and priorities.
Requisition ID: 46082
Location: Presence St Mary Chicago
2233 West Division Street, Chicago, IL 60622 United States (US)
Daily Hours: 8
Standard Hours: 40
Employment Status: Full-time
Employment Type: Regular
The Patient Food Service Representative assembles patients' trays; services/prepares food and snacks, delivers and retrieves trays. Answers telephone calls and receives requests from patients and other hospital staff. Shows initiative in resolving patient, family member and/or nursing concerns.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Prepares patient's trays according to tray ticker and diet, including morning, afternoon and snacks for assigned areas. Maintains attention to detail over an extended period of time, adapting to varying conditions.
Delivers patient trays and ensures established protocol is followed (i.e., sanitized foam in out, knock and announce delivery, scan ticket to note tray delivery, etc.). Ensures that tray delivery is correct by comparing patient name and date of birth on patient's arm band with the tray ticket. Deals effectively and calmly with conflict-related and/or emotional situations.
Sets up on table closest to patient and provides assistance as needed by opening containers, etc. Notifies nursing staff of any orders requiring additional assistance (Accu-Check, isolation contact, etc.).
Delivers and picks up carts and/or missing items. Cleans and sanitizes equipment as directed (i.e., carts).
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED required.
Proficient in Microsoft Office software.
Business Unit: Presence St Mary Hosp SMEMC
EOE of Minorities/Females/Vets/Disability
| Location: Chicago, IL 60622
| Document ID: AC046-0GLC
| Posted on: ||2018-02-1802/18/2018