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Office Coordinator/Medical Assistant, PMG, Physiatry, Chicago

Requisition ID: 42782

Location: Presence St Joseph Chicago

Location Address:
2900 North Lake Shore Drive, Chicago, IL 60657 United States (US)

Daily Hours: 8
Standard Hours: 40
Employment Status: Full-time
Employment Type: Regular
Shift: Day

Provides clinical, secretarial, receptionist, and general office support. Assignments are confidential nature and require a thorough knowledge of the practices and procedures of each function.


  • Receives, assists, and directs visitors, patients and telephone calls. Responds to or directs inquiries concerning the department's operation and related matters. Triages, responds to and resolves inquiries independently unless provider or manager assistance is required. Accurately relays all messages to appropriate personnel and providers. Transcribes orders and external test results. Prioritizes results that providers need to address immediately.

  • Schedules appointments, screens referrals, and oversees patient appointment scheduling activities. Prioritizes cases to be treated or canceled in event of provider staffing limitations or demand to assure maximal productivity of professional staff, timely access to services and quality patient care.

  • Performs medical assistant duties such as rooming of patients, taking vital signs and measurements, obtaining and updating patient history and chief complaint, reviewing current medications and allergies. Obtains and processes urine and saliva toxicology testing samples.

  • Enters charges and credits in to the billing system. Registers accounts and independently verifies billing information and pre-authorization status, collects payments, handles billing complaints and discrepancies and refers to manager if necessary. Works directly with internal departments and external agencies to facilitate timely and effective authorization, billing and collection processes.

  • Assembles patient charts, processes Medical Record storage and release, and works with Medical Records on department issues. Establishes and maintains departmental record keeping and filing systems. Classifies, sorts and files correspondence, patient records, reference materials and the like. Retrieves and assembles specific data from files.

  • Education and/or Experience

    High School diploma or equivalent required. Minimum one year of customer service experience required. Medical Assistant experience is preferred. Other department specific experience may be required. Business, management, computer or related education and bi-lingual preferred.

    Certificates, Licenses, Registrations

    Certified Medical Assistant preferred.

    Business Unit: Presence Medical Group N/T


    EOE of Minorities/Females/Vets/Disability
    Presence Health 
    Location: ChicagoIL 60657
    Document ID: AB482-0JGV  
    Job Type:  Regular

    Job Schedule: Full-time

    Posted on: 2018-02-1902/19/2018
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