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Associate Director for Student and Academic Services - Bing Overseas Studies Pr

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Associate Director for Student and Academic Services - Bing Overseas Studies Program

Stanford University

Job Number: 77723

I. Summary of Position

The Associate Director for Student and Academic Services in the Bing Overseas Studies Program (BOSP) oversees the daily delivery of academic and student services including advising, outreach/publicity, admissions, enrollment management, orientation, visa support, and data collection and reporting. The Associate Director must identify, clarify, and resolve issues with substantial significance using advanced technical and professional knowledge requiring independent judgment. The Associate Director participates in long range strategic planning to develop and improve the delivery of student and academic services related to overseas studies. The Associate Director has significant supervisory responsibility for approximately 5 employees, including balancing staff workload, hiring, performance management, professional development and transition planning of staff. The Associate Director also has budgetary responsibility primarily in the area of outreach activities.

The Associate Director exercises a high degree of independence and judgment in solving problems, executing and completing projects, interacting with colleagues and managers throughout the University, as well as faculty, students, and parents. The Associate Director must maintain current knowledge of BOSP's partnerships, priorities, and activities.

II. Core Duties

* Managerial/supervisory oversight of the people, processes and programs within the BOSP Student and Academic Services Team including Student Ambassadors.
* Manage the work of other employees, make hiring decisions, provide coaching and mentoring, and manage performance and staffing levels.
* Contribute to development and implementation of training programs for staff.
* Resolve program issues and concerns according to established policies and procedures, and mediate complex and sensitive issues.
* Implement and monitor program and tools for delivery of BOSP services and programs including process management and improvements.
* Implement BOSP initiatives and campaigns; assist in long range planning and policy development for BOSP.
* Partner with BOSP IT services to integrate the use of technology to enhance effectiveness, compliance, and business processes (e.g. student application process, BOSP website, overseas center support, and outreach).
* Identify, negotiate with, and manage relationships with external and internal partners including the Haas Center for Public Service, Undergraduate Advising and Research, academic departments and programs, Housing and Residential Services, Vaden Health Center and Counseling and Psychological Services, and the Disability Resource Center.
* Respond to inquiries regarding university policies and procedures requiring interpretation, provide recommendation for correction.
* Represent BOSP programs and initiatives at meetings, conferences, and to the university to both internal and external constituents.
* Contribute to developing and analyzing the review process for BOSP offerings, policies and programs.

* - Other duties may also be assigned

III. Minimum Requirements

* Bachelor's degree and five years of relevant experience, or combination of education and relevant experience. Advanced degree in International Education strongly desired. Experience in higher education setting preferred.
* User knowledge of Microsoft Office Suite.
* Advanced communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and all levels of management.
* Demonstrated leadership and strategic management experience highly desired.
* Strong customer service skills.
* Basic budgeting experience preferred.
* Ability to learn and understand compliance regulations (i.e. legal, financial, internal and external).

IV. About the Office of the Vice Provost for Undergraduate Education (VPUE) and the Bing Overseas Studies Program (BOSP)

The mission of the Office of the Vice Provost for Undergraduate Education (VPUE) is to partner with Stanford faculty, staff, and students to produce and educate knowledgeable, engaged citizens and creative, confident leaders for our future world.

The Bing Overseas Studies Program (BOSP) offers Stanford undergraduates the opportunity to study abroad while remaining enrolled at Stanford and is considered an integral part of the Stanford curriculum. The demographic breakdown of BOSP participants closely mirrors that of the entire Stanford population. Approximately 50 percent of each graduating class studies abroad on a BOSP program during their undergraduate career at Stanford.

Due to the high visibility of our programs and diverse cultural environments, BOSP places a high value on professionalism, teamwork, outstanding student services support, as well as excellent written and oral communication skills. The Associate Director for Student and Academic Services is expected to develop and maintain relationships across campus and with colleagues and external partners in a wide range of cultural contexts.

Paramount to all BOSP operations in the highest priority on student safety and well-being. For that reason the Associate Director for Student and Academic Services must be capable of calm thinking and problem resolution when student welfare is at play. This involves a willing and open partnership with a wide range of university constituencies.

V. About Stanford University

Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.

Supporting that mission is a staff of more than 10,000, which is rooted in a culture of excellence and values innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends and benefits that increase financial stability and promote healthy, fulfilling lives. An award winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers.

VI. Physical Requirements

* Frequently sit, perform desk-based computer tasks.
* Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds
* Ability to travel independently to international locations

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

VII. Work Standards

* Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
* Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
* Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,
VIII. How to Apply

If you're ready to work for an organization that nurtures diversity, respect, professional development and a comfortable work-life fit, we invite you to explore this opportunity and apply online:

* Click on Job Search
* Enter 77723 in the Keyword Search field

IX. Affirmative Action Statement

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Job: Student Services

Location: Vice Provost for Undergrad Education
Schedule: Full-time
Classification Level:

To be considered for this position please visit our web site and apply on line at the following link:

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Copyright 2017 Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

Location: StanfordCA 94305
Document ID: AC041-4AWS  
Ad Number: 1159074
Job Type:  Regular

Job Schedule: Full-time

Published in:  JobElephant
Published on: 2018-02-1802/18/2018
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