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CARE Case Manager

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CARE Case Manager

Humboldt State University

Dean of Students Office

Location: Arcata, CA
Open Date: Jan 14, 2019
Close Date: Friday, February 8, 2019

(Job #18-91) Student Services Professional II, CARE Case Manager, $4,179-5,942/month. Appointments are typically made at the beginning of the salary range. This is a full-time, benefited, 12-month pay plan, exempt position with a one-year probationary period in the Dean of Students' Office.

Position Summary:
Reporting to the Dean of Students, and under the lead direction of the Lead Campus Assistance, Response, and Engagement (CARE) Coordinator, this position assists students in navigating and accessing campus and community resources as well leading in case management services. The incumbent works closely with university staff and faculty across campus and particularly with the University Police Department, Student Access Services, Office of the Registrar, Educational Opportunity Program (EOP)/Student Support Services (SSS), Learning Resources Network departments, Housing & Residential life, Financial Aid, Counseling and Psychological Services, the Health Center, off-campus agencies (e.g. health clinics, hospitals Including County Mental Health, mental health therapists, city and county social services), and families/ friends/guardians of students in order to support the success of at-risk university students referred by university personnel. Presenting student issues includes addressing problems of considerable difficulty often in areas where guidelines and precedents do not exist or are not applicable.

Duties:

* Work effectively with a diverse student population and assess their varying needs.

* Assume the lead in the development and maintenance of the CARE website to ensure all links and information are updated.

* Meet with students to provide referral services and readily available on and off campus resources.

* Act as a resource and liaison to members of the University community on matters pertaining to student wellbeing and students of concern.

* Send out notifications to faculty on behalf of students and answer any questions related to CARE services and the specifics of student cases in alignment with FERPA confidentiality.

* In collaboration with the Lead CARE Coordinator, compile data to review CARE processes and recommend any procedural updates.

* In collaboration with the lead CARE Coordinator, design and implement CARE specific training for faculty, staff and students focused on students of concern, mental health, resources available to support students in distress.

* Collaborate closely with the Lead CARE Coordinator to provide case management services for students of concern. This includes serving as additional support for the lead CARE Coordinator with appointments.

* Conduct case assessments and coordinate follow up as designate by the Dean of Students and the Lead CARE Coordinator.

* Collaborate closely with the Dean of Students and the Lead CARE coordinator to facilitate overall assessment of the CARE program and produce reports.

* Work closely with the Assistant to the Dean of Students to provide Maxient database support for the Office of the Dean of Students.

* Assist in developing and maintaining a network of community providers, as well as providers from regions where students originate, and resources that meet the needs (medical, financial, and otherwise) of the student population.

* Collaborate closely with the Lead CARE Coordinator to design programs and publications and conduct trainings to educate the campus community about student well-being and identifying and responding to students in distress.

* In support of the Lead CARE Coordinator when necessary work with students returning from medical leaves of absence in order to ensure procedural compliance and enable personal and academic success.

* Work with the Lead CARE Coordinator to keep abreast of trends in student mental health, substance use, and wellbeing.

* Understand and follow FERPA, HIPAA, and other relevant laws and regulations, and uphold the highest standards of confidentiality.

* Engage in professional development, including presentations at pertinent conferences and workshops.

* Assume other responsibilities as directed by the Dean of Students in matters related to student wellbeing.

Minimum Qualifications:
Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a jobrelated field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed below may be substituted for the required education on a yearforyear basis.

Experience: Two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a jobrelated field may be substituted for one year of the professional experience.

Required Knowledge, Skills, and Abilities:
Working knowledge of:

* Practices, procedures, and activities of crisis intervention, advocacy, and case management

General knowledge of:

* Methods and problems of organizational and program management

* Research and interview techniques

* Principles of individual and group behavior

Skills:

* Excellent communication skills to communicate effectively with a diverse population both verbally and in writing

Ability to:

* Interpret and apply program rules and regulations

* Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements

* Obtain factual and interpretative information through interviews; reason logically

* Collect, compile, analyze and evaluate data and make verbal or written presentations based on these data

* Advise students individually and in groups on routine matters where required

* Recognize diversity of sexual orientations and identities, and diversity of gender identities and perform work accordingly

* Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts

* Rapidly acquire a general knowledge of HSU's overall operation, functions and programs

* Make decisions and carry through actions having implications with regard to other program or service areas.

* Use judgment to select and interpret guidelines and precedents, and address problems of considerable difficulty where guidelines and precedents do not exist.

* Develop solutions to individual student problems which represent integrative solutions comprising appropriate elements of all Academic and Student Service programs.

Preferred Qualifications:

* Master's or Doctorate degree in Social Work, Psychology, Counseling or related field.

* Upper-division or graduate course work in counseling techniques, interviewing, and conflict resolution

* Two years of progressively responsible professional student services work experience in providing interventions including referrals to appropriate resources and agencies for addressing issues of concern including but not limited to mental and physical health needs, food insecurity, homelessness, navigating systems and policies and procedures, etc.

* An in-depth understanding - based on personal experience - of overcoming barriers similar to those confronting program participants as well as other at-risk student populations.

Application Instructions
Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the "Apply Now" button to the right:

* Letter of Interest

* Resume or Curriculum Vitae

* Contact information for at least three professional references

* HSU Employment History Form (HSU Employment History Form: https://forms.humboldt.edu/employment-history-form)

(NOTE: Download the HSU Employment History Form and save it as a PDF file prior to filling it out. If the form is filled out on line (accessed via a web browser), content WILL NOT be saved).

Application Deadline: The deadline to submit application materials is 11:59 p.m. on Friday, February 8, 2019. To be notified in the event this recruitment re-opens for a subsequent review of applications, send an email to careers@humboldt.edu that includes the job number (18-91) and applicant's last name in the subject line of the message.

Equal Employment Opportunity StatementHumboldt State University is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status.

HSU is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

It is the responsibility of the applicant to provide complete and accurate employment information. Evidence of required degree(s), certifications(s), or licenses(s) will be required prior to the appointment date. Incorrect or improperly completed applications will not be considered for vacancies. Any reference in this announcement to required periods of experience or education is full-time activity. Part-time experience or education (or activities only part of which are qualifying) will receive proportionate credit. In accordance with applicable Collective Bargaining Agreements, preference may be given to the campus applicants covered by these agreements. However, positions are open to all interested applicants, both on and off campus, unless otherwise stated.

A background check (including a criminal records check, employment verification, and education verification) must be completed satisfactorily as a condition of employment with the CSU. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Adverse findings from a background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

Compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and CSU Executive Order 1083 Revised July 21, 2017 (EO 1083) is a condition of employ-ment. CSU employees in positions with duties that involve regular contact with children or positions which supervise such employees are designated as Mandated Reporters under CANRA and are required to comply with the requirements set forth in EO 1083. Upon appointment to this position, the successful candidate(s) will be notified of and required to acknowledge their CANRA reporting status.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

New faculty employees hired by the CSU for the first time who first become CalPERS members on or after July 1, 2017 are subject to a 10-year vesting period for retiree health and dental benefits. Staff employees covered under bargaining agreements 1, 2, 4, 5, 6, 7, 9, 10, C99, E99, M80 and M9 hired by the CSU for the first time who first become CalPERS members on or after July 1, 2018 are subject to a 10-year vesting period for retiree health and dental benefits

If accommodations need to be made during the recruitment and interview process, please contact Human Resources at (707) 826-3626 or hsuhr@humboldt.edu


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Location: ArcataCA 95521
Document ID: AD033-3MUB  
Ad Number: 1370092
Job Type:  Regular

Job Schedule: Full-time


Published in:  JobElephant
Published on: 2019-02-1902/19/2019
2019-03-21
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