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Displaying Jobs: 1 through 20 of 718467

Job Title

Employer
1Customer Service Busy
Location: Columbia, MD 21044
Classified Customer Service Busy property mgmt. co now hiring PT/FT. Send resume to jobs4bch@gmail.com  Read More
Published on: 11/22/2017
Published in: Patuxent Publishing
 
2Self Motivated Energetic personArcher's Choice
Location: Lanark, IL 61046
Classified Established media company is aggressively seeking a responsible, self motivated, energetic person with computer, Internet and social media experience, as well as organizational skills necessary. Full time position includes: Customer service, web-site coordinator, and other office duties. Please contact Arlene at 815-493-8998  Read More
Published on: 12/09/2017
Published in: Sauk Valley Newspapers
 
3Self Motivated Energetic personArcher's Choice
Location: Lanark, IL 61046
Classified Established media company is aggressively seeking a responsible, self motivated, energetic person with computer, Internet and social media experience, as well as organizational skills necessary. Full time position includes: Customer service, web-site coordinator, and other office duties. Outdoor enthusiast a plus. Please contact Arlene at 815-493-8998  Read More
Published on: 11/16/2017
Published in: Sauk Valley Newspapers
 
4Citarella Gourmet Market Now HirCitarella
Location: Greenwich, CT 06830
Since 1912, Citarella has been a part of New York. Our name is synonymous with freshness, quality and value. In a city that offers overwhelming variety, we proudly offer the largest selection of fresh seafood & aged prime meats along with prepared foods and gourmet groceries. While growing, we have maintained our commitment to providing the best quality, value and service. Citarella is seeking Part Time Associates to join our team at our Greenwich, CT Store!

Please Stop in and Apply at 600 West Putnam Avenue Greenwich, CT 06830 or forward resumes to jobs@citarella.com

STORE POSITIONS AVAILABLE:

Part-Time Cashiers & Counter Servers

Part-Time Stock & Produce Associates

Cooks & Prep Cooks

Meat Butchers and Counter Associates

Fish Counter Associates

Part-Time Porters & Dishwashers

Wine and Spirits Sales Associate

In return we offer:

Competitive Wages, Medical, Dental, Flexible Spending Accounts - Health, Transit and Dependent Care, Paid Time Off (PTO), Employee Discount and 401K Retirement Savings with Company Match!



TO APPLY:

Stop in at: 600 West Putnam Avenue Greenwich, CT 06830

or forward resumes to jobs@citarella.com

Citarella is an Equal Opportunity Employer (EOE)
  Read More
Posted on: 11/16/2017
Published in: CTjobs.com
 |  View Company Profile  | Apply   
5Shipping/receiving/order fulfilmConfidential
Location: Enfield, CT 06082
​Applicant must have computer knowledge. Will be responsible of order fulfilment by packaging of various products, in a fast-pasted office environment.

Knowledge of the operation of power tools and power equipment helpful and encouraged. Organizational skills a must,



Our Hours of Operation: 9:00 am to 5:00 pm. Mon - Fri. Possible Saturdays.


  Read More
Posted on: 11/16/2017
Published in: CTjobs.com
 | Apply   
6Full Time Dance InstructorFred Astaire Dance Studio
Location: Middletown, CT  06457


Full Time Dance Instructor



Our company leaders thrive on competitive spirit, being the best, and working to make a positive impact on others. We use dancing to enrich the lives of our customers; and our teachers have the opportunity to dance, perform, and compete, as well as teach dancing as their full time career.



We love to work with high energy, optimistic people who want to contribute to the team, are interested in a continual learning environment, and who believe nothing is impossible.



If you have at least 2 years of dance training in any style, AND this ad is speaking to you, then we are interested in meeting you!



We provide paid training and certification in all styles of Ballroom and Latin dancing and teaching.



You need to be a quick learner, goal orientated, timely, customer service focused, and interested in working full-time Monday through Friday from 1:00 to 9:30 p.m.



If you think you are a good fit, please apply below and we will be in touch soon.   Read More
Posted on: 11/22/2017
Published in: CTjobs.com
 | Apply   
7Electronic Integrated ControlConfidential
Location: Bridgeport, CT 06604
Classified Electronic Integrated Control Systems Technician - Industrial Controls: The University of Connecticut Facilities Operations & Building Services Department is seeking applicants for two Electronic Integrated Control Systems Technician - Industrial Controls positions (Search #2018073) at the Storrs Campus. For details and to apply, please visit https://www.jobapscloud.com/ ct/ and reference recruitment numbers #171129-0799FM-001 and #171129-0799FM-002. Applicants must apply to both openings to be considered for the positions. The University of Connecticut is an AA/EEO employer.  Read More
Published on: 12/09/2017
Published in: The Journal Inquirer
 
8Customer Service - Purchasing Ashawk electronics, inc
Location: Buffalo Grove, IL 60189
Hawk Electronics Inc is in immediate need of a new hire to assist in Purchasing and Customer Service. We are looking for someone who is optimistic and a team player.

Qualifications

* Purchasing or Customer Service experience is a plus

* Positive and professional demeanor

* Ability to prioritize and multitask

* Excellent communication skills

Responsibilities Include:

* Purchase order entry

* Update and maintain pricing files

* Handle customer inquiries including returns and expediting of orders

* Provide sales department support

* Provide receptionist support when needed

For immediate consideration

email resume to: tbh@hawkusa.com or click apply below.
  Read More
Posted on: 11/17/2017
Published in: ChicagoJobs.com
 | Apply   
9HVAC/Plumber James J. Rybczyk Plumbing and Heating and Air Conditioning
Location: Bristol, CT 06010
Immediate opening for S-1 or S-2 HVAC Licensed Technician, competitive wages. Excellent knowledge of Residential & Commercial service work of gas burners, gas power flame burners, oil burners and controls. Excellent working knowledge for service on tankless water heaters, installation of boilers, boiler cleanings, service warm air furnaces and to service and install A/C units, roof top units and service chillers. A P-1 or P-2 Plumbing License would be helpful. We do a lot of service repair work, please call James J. Rybczyk Plumbing and Heating and A/C Inc., at 860-589-2527 ask for Jim or cell 860-978-1290. Emergency calls on nights and weekends maybe required.
  Read More
Posted on: 11/29/2017
Published in: CTjobs.com
 | Apply   
10Network AdministratorJudge Rotenberg Educational Center, Inc.
Location: Canton, MA 02021
Network Administrator

Private school in Canton MA. Looking for a Network Administrator.

Summary

Responsible for the design, installation and support of JRC networks and computer systems. This includes LAN, WANs, internet, VPNs, DVR systems, telecom and Wifi, plus many other network components for our main education facilities and residences.

Primary Responsibilities

* Install & maintain all corporate network hardware and software

* Analyze, isolate and troubleshoot network related issues

* Maintain network performance through monitoring and performance tuning

* Determine network and system requirements/capabilities

* Ensure network connectivity throughout infrastructure

* Router and switch administration, configuration and protocols

* Create, troubleshoot and test all VPN tunnel connectivity and traffic

* Corporate Firewall configuration and maintenance

* Handle all PBX and phone related issues

* Manage security solutions, including firewall, anti-virus and intrusion detection

* Responsible for network DVR (digital video recording) environment

* Define network policies and procedures

* Protect organization information throughout network via FW

* Suggest network upgrades by evaluating and testing with products and vendors

Network Administrator Skills and Qualifications

* Must understand network protocols and be able to manage Cisco gear (port configuration, spanning tree, routing, etc.…) while having VLAN experience and the ability to troubleshoot/solve network issues.

* Network design and implementation skills are required.

* Ability to communicate technical issues effectively in person and work in conjunction with system administrator and help desk team.

* Knowledge of routers, switches, firewalls and network standards.

* Self-motivated with proven ability to prioritize tasks.

* Working technical knowledge of current network hardware, software, tools, protocols and standards.

Excellent benefits

EOE/AA

For Immediate consideration, please send resume to r.duquette@judgerc.org

or call Robert Duquette at 781-828-2202 ext. 2201
  Read More
Posted on: 12/10/2017
Published in: BostonJobs
 |  View Company Profile  | Apply   
11Network AdministratorJudge Rotenberg Educational Center, Inc.
Location: Canton, MA 02021
Network Administrator

Private school in Canton MA. Looking for a Network Administrator.

Summary

Responsible for the design, installation and support of JRC networks and computer systems. This includes LAN, WANs, internet, VPNs, DVR systems, telecom and Wifi, plus many other network components for our main education facilities and residences.

Primary Responsibilities

* Install & maintain all corporate network hardware and software

* Analyze, isolate and troubleshoot network related issues

* Maintain network performance through monitoring and performance tuning

* Determine network and system requirements/capabilities

* Ensure network connectivity throughout infrastructure

* Router and switch administration, configuration and protocols

* Create, troubleshoot and test all VPN tunnel connectivity and traffic

* Corporate Firewall configuration and maintenance

* Handle all PBX and phone related issues

* Manage security solutions, including firewall, anti-virus and intrusion detection

* Responsible for network DVR (digital video recording) environment

* Define network policies and procedures

* Protect organization information throughout network via FW

* Suggest network upgrades by evaluating and testing with products and vendors

Network Administrator Skills and Qualifications

* Must understand network protocols and be able to manage Cisco gear (port configuration, spanning tree, routing, etc.…) while having VLAN experience and the ability to troubleshoot/solve network issues.

* Network design and implementation skills are required.

* Ability to communicate technical issues effectively in person and work in conjunction with system administrator and help desk team.

* Knowledge of routers, switches, firewalls and network standards.

* Self-motivated with proven ability to prioritize tasks.

* Working technical knowledge of current network hardware, software, tools, protocols and standards.

Excellent benefits

EOE/AA

For Immediate consideration, please send resume to r.duquette@judgerc.org

or call Robert Duquette at 781-828-2202 ext. 2201
  Read More
Posted on: 12/06/2017
Published in: RIjobs.com
 |  View Company Profile  | Apply   
12Client Service RepresentativeReproSource
Location: Woburn, MA 01801
Client Service Representative

The Client Service Representative position plays a vital role at ReproSource. This phone based position helps ensure the proper coordination of clinical care services provided by ReproSource. The role of a Client Service Representative is the most diverse position at ReproSource as it requires assimilation of information from all aspects of the organization while rapidly responding to the needs and concerns of ReproSource's clients and patients. As a Client Service Representative, you have the honor, privilege, and responsibility of being the external face of the company and are, therefore, expected to present yourself with the utmost in professionalism and kindness. In this position, you are expected to tackle fast-paced, complex interactions which often occur simultaneously. The position is focused on conversing with clients and patients to coordinate testing, troubleshooting issues, and act as a resource for clients and patients. The inspiration to a Client Service Representative should be the reward of ultimately knowing you are helping people complete what is for many people, the most important journey of their lives: having a child.

QUALIFICATIONS:

* Bachelor, Medical Technology, or Biology degree, or 2 yrs + in a customer service related field

* Exceptional customer service skills for phone, computer and face to face conditions, must have patience, be attentive, good listening skills, have tenacity and able to "read" customers emotional state

* Previous experience in laboratory or medical device call centers

* Must be able to work in a non- black & white protocol environment, required to demonstrate good judgement and using all resources in organization to provide the correct answers

* Outstanding interpersonal, verbal and written clear communication skills and the ability to effectively communicate with various levels of management

* Strong computer, analytical, organizational and time-management skills

* Must be flexible, able to effectively multi-task, and work effectively in a fast-paced, high volume work environment

* Consistently maintain a positive professional attitude

* Requires strong attention to detail

ESSENTIAL FUNCTIONS:

* Treats others with sensitivity and empathy, recognizing people are dealing with multiple challenges both professionally and personally

* Listens attentively to patients and clients, and colleagues to ensure understanding of their needs and asks questions if something is not clear

* Manages his/her case load on a daily basis, requires outbound calling to patients for the initial and follow up coordination of fertility testing

* Simple customized kit builds (OAR, YCMD & Karyotype, HLA, ASR 2.0) for mobile draw patients

* Reviews clinical testing order with off-site collection patients, and explains in great detail the collection and billing processes based off of the type of testing requested

* Required to make outbound calls to clients concerning test verification, problem samples, test information, critical values, abnormal results and test cancelations

* Able to act on incoming client and patient calls regarding results, testing, appointments, bills, and all types of client or patient concerns promptly and accurately

* Conducts discussions of confidential information in appropriate settings to avoid unintentional disclosure and adhering to all HIPAA guidelines

* Greet and work with patients collecting samples on-site  Read More
Posted on: 11/30/2017
Published in: BostonJobs
 |  View Company Profile  | Apply   
13CUSTOMER SERVICEREPUBLICAN-AMERICAN
Location: Waterbury, CT 06702
Classified 
CUSTOMER SERVICE PART TIME Heavy telephone contact with our subscribers. Should be dependable and flexible for the needs of the business. Candidates must possess good interpersonal skills, prior customer service experience a plus and knowledge of Windows. $10.10 per hour Schedule: Sunday 7am to 11am Monday-Wed. 6am to 11am Friday 11am to 5pm PLEASE APPLY: MAIL: Human Resources Dept, Republican-American 389 Meadow Street Waterbury, CT 06702 FAX: 203-573-9432 EMAIL: ra-hr@rep-am.com subject line must include Customer Service 1-10-17 Equal Opportunity Employer  Read More
Published on: 11/29/2017
Published in: Republican-American
 | Apply   
14DISTRIBUTION ASSISTANTREPUBLICAN-AMERICAN
Location: Waterbury, CT 06702
Classified 
Part Time-Temporary DISTRIBUTION ASSISTANT Waterbury Area Manage distribution of newspapers to our readers; route delivery; customer service; collections; and carrier service. Up to 25 hours per week, 7am.-noon Monday-Friday 1 Sunday a month Own vehicle required. $10.50 per hour starting pay plus mileage. We offer 401(k) and paid vacation to eligible part time employees. To apply: Email: ra-hr@rep-am.com (Subject line must include: Distribution Assist) Fax: 203-573-9432 Mail: Republican-American ATTN: Human Resources 389 Meadow St. Waterbury, CT 06702 Equal Opportunity Employer  Read More
Published on: 12/02/2017
Published in: Republican-American
 | Apply   
15Customer Relations AssociateRI Temps, Inc.
Location: CRANSTON, RI 02910















:



CUSTOMER RELATIONS ASSISTANT








JOB PURPOSE

Entry-Level position providing a broad range of support services to internal and external customers to ensure complete client satisfaction is attained, according to established company standards, under the direction of the Customer Service/Sales Administration Manager (CS/SAM).



ESSENTIAL DUTIES AND REGULATIONS





* Answers communications and forwards to the assigned colleague or department in a pleasant and professional manner.

* Enters new Business Partner Data into SAP; incoming service orders or accessory requests; and necessary changes as requested by the customer.

* Enters accessory sales and service order data and provides client with unit prices, shipping date, anticipated delays, and additional required information.

* Initiates follow-up calls/e-mails for accessory sales/service orders issued, as directed by the CS Department Mgr. or Assistant Mgr.

* Develops familiarity with products, available repair services, and product accessories available through tools and reference materials provided.

* Addresses customer concerns effectively and understands/follows the escalation process. In this gate-keeper position, difficult, time-consuming issues shall be directed to the appropriate coworker from the onset.

* Assisting other team members as necessary when time permits.

* Processes credit card payment information in compliance with federal law. Communicates receipt of payment as needed to appropriate colleagues for sales or service order processing.

* Follow established procedures for corporate identity in the support of and differentiation between brands.

* Completes project work as assigned to meet demands, such as assistance with mass-mailings, and entering data into a spreadsheet.

* Maintains cleanliness and organization at workstation.




















High School Diploma, applicable Secondary coursework and one to three months of related experience and/or training; or equivalent combination of education and experience.

Knowledge of product line and customer service policy and procedures.

Effective interpersonal skills.

Problem-solving and conflict resolution abilities.

Effective organizational skills and attention to detail.

Beginner level proficiency with Word, Excel, and Outlook.



2
  Read More
Posted on: 11/30/2017
Published in: RIjobs.com
 |  View Company Profile  | Apply   
16Account Representative (1st PartSkills for Chicagoland's Future
Location: Chicago, IL 60601
Give yourself a competitive advantage by applying to this role through Skills for Chicagoland's Future (Skills). Skills is a nonprofit organization that partners with organizations across the Chicagoland area to place unemployed and underemployed job seekers with employers that are committed to hiring talent through Skills.

Why utilize Skills for Chicagoland's Future as one of your job search sources?

Skills is your advocate with the hiring company throughout the hiring process. Any job seeker who Skills determines is a match for the role is interviewed by a member of Skills' Talent Acquisition Team and provided with additional insights into the role. Additionally, Skills is free for job seekers.

About the Hiring Company

Harris and Harris is an accounts receivable management organization with over 45 years of experience. At Harris and Harris, the mission is to provide outstanding accounts receivable services with the understanding that our reputation, and that of our clients', is more important than collecting any one account.

Location

Chicago, IL (Loop) - It is accessible by public transportation in the area.

Job Description

* Handle an average of 200 inbound and outbound calls from utilities account holders with outstanding balances

* Deliver high quality customer service, respect and professionalism in each call according to the client's specifications

* Be able to give clear directions to account holders on how to resolve their outstanding balances

* Offer payment options to the delinquent account holder, if they cannot pay the outstanding balance in full, and negotiate to the best resolution for the client and company

* Communicate information correctly and enter data accurately

* Process payments using check by phone, credit/debit cards, or Western Union

* Follow up with account holders on established payment plans

* Document all collection activities in the utility client's system

* Keep sensitive information confidential

Requirements

* 2+ years of customer service experience in a call center environment preferred

* 1 st party collections experience is desired

* Exposure with utility accounts is preferred

* Must be able to maintain composure on difficult calls and recognize when to escalate the call to a supervisor

* Understand the importance of attention to detail

* Must possess high quality customer service skills

* Must have a professional and ethical communication style

* Must be personally motivated and goal-driven

* Able to work in a fast-paced environment

* Must have intermediate-level computer skills and knowledge

* Ability to toggle between multiple computer systems and screens while speaking with customers.

* Experience with CUBS (Columbia Ultimate Business Systems) is a plus!

* Professional bilingual skills preferred (Fluent in English and 1 other language)

* High School Diploma or GED Equivalent

Schedule

Must be able to work full-time from 7:30 am to 4:30 pm, Monday - Friday and NO weekends!

Compensation

$14/hr.

Benefits

Yes -Full Benefits Package  Read More
Posted on: 12/11/2017
Published in: ChicagoJobs.com
 |  View Company Profile  
17Client Care Technician - LifeWatSkills for Chicagoland's Future
Location: Des Plaines, IL 60018
Bring your customer service, product support, and communication skills to the Client Care Center Technician position with LifeWatch! In this call center role, you will provide technical support to patients by helping them resolve issues with their devices. LifeWatch offers a competitive compensation and benefits package, great location just off the Metra and CTA Blue Line, and training and development programs just for you!

Give yourself a competitive advantage by applying to this role through Skills for Chicagoland's Future (Skills). Skills is a nonprofit organization that partners with organizations across the Chicagoland area to place unemployed and underemployed job seekers with employers that are committed to hiring talent through Skills.

Why utilize Skills for Chicagoland's Future as one of your job search sources?

Skills is your advocate with the hiring company throughout the hiring process. Any job seeker who Skills determines is a match for the role is interviewed by a member of Skills' Talent Acquisition Team and provided with additional insights into the role. Additionally, Skills is free for job seekers.

Hiring Company: LifeWatch

Since 1993, LifeWatch has provided healthcare providers with comprehensive remote cardiac monitoring diagnostic services that allow timely access to patient arrhythmia data and facilitate better collaboration and earlier intervention of health events. LifeWatch services can interface with EMR systems to facilitate the exchange of patient data and help improve remote monitoring management. LifeWatch is Joint Commission accredited and has maintained 95% patient satisfaction for its services.

Our three 24/7 monitoring centers provide timely delivery of diagnostic reports during and following a patients monitoring session. LifeWatch is at the forefront of remote cardiac monitoring technologies and services for the detection of Atrial Fibrillation (AFIB), and other heart rhythm disorders.

Job Summary :

The Client Care Center Technician is responsible for providing technical support to patients, clinical staff and others regarding LifeWatch devices. He/she will identify problems, troubleshoot, and provide advice to product users as well as coordinate with other departments to resolve problems. The essential functions of this role will specifically revolve around identifying hardware/software needs to resolve problems, assist the user in understanding and application of the ACT monitoring system via the telephone, and provide remote support of Windows mobile devices and mobile applications as related to the ACT monitoring system. The incumbent will respond to customer inquiries in analyzing complaints, diagnosing probable causes, systematically eliminating alternatives, provide troubleshooting solutions; educating patients as appropriate and follow-up as necessary.

The hours for this position are 3:30 PM-12 AM and every other weekend .

Responsibilities:


* Provide customer product support and technical issue resolution via phone
* Resolve problem(s) over the phone by instructing/guiding customers through detailed corrective actions.
* Follow up with customers when necessary to confirm resolution of problems
* Respond to customer support requests with a sense of urgency and professionalism
* Ask questions to determine nature of problem and follow through with troubleshooting process
* Diagnose technical problems and instruct end-users through appropriate maintenance or troubleshooting procedures
* Communicate issues with team members and escalate appropriately; serve as an internal resource to assist sales representatives and internal staff when necessary
* Proactively identify and report potential problems or issues to supervisor and management
* Document all patient and device related complaints electronically into CRM
* Work cross-functionally to support organizational goals

Qualifications:


* High School Diploma or General Educational Development (GED) required
* One to two (1 to 2) years of customer service and/or product support experience, preferably in a call center environment; phone-based support skills preferred
* Strong attention to detail, time management and decision-making skills
* Ability to thrive in a high-volume, fast paced and dynamic call center environment
* Ability to exercise sound judgement when dealing with ambiguous and challenging situations
* Capable of working independently and able to prioritize work activities and use time efficiently
* Proficient in Microsoft Word, PowerPoint and Excel
* Must be able to use discretion and convey sensitive information in a strict confidential environment
* Strong commitment to outstanding customer service
* Ability to work a flexible schedule (including every other weekend) is required
* Ability to apply knowledge from various disciplines, and provide directions that lead to solutions
* Ability and aptitude to determine methods to resolve customer concerns and issues in real-time
* Ability to work in multiple technical mediums simultaneously while remaining attentive to customer and their concern
* Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word)
* Ability to investigate, understand, and explain technical concepts to technical and non-technical individuals

Location : 10255 West Higgins Road, Rosemont, IL 60018

Employment : Full-time, permanent

Schedule : 3:30 PM-12 AM and every other weekend  Read More
Posted on: 12/11/2017
Published in: ChicagoJobs.com
 |  View Company Profile  
18Collections Account RepresentatiSkills for Chicagoland's Future
Location: Chicago, IL 60601
Give yourself a competitive advantage by applying to this role through Skills for Chicagoland's Future (Skills). Skills is a nonprofit organization that partners with organizations across the Chicagoland area to place unemployed and underemployed job seekers with employers that are committed to hiring talent through Skills.

Why utilize Skills for Chicagoland's Future as one of your job search sources?

Skills is your advocate with the hiring company throughout the hiring process. Any job seeker who Skills determines is a match for the role is interviewed by a member of Skills' Talent Acquisition Team and provided with additional insights into the role. Additionally, Skills is free for job seekers.

About the Hiring Company

Harris and Harris is an accounts receivable management organization with over 45 years of experience. At Harris and Harris, the mission is to provide outstanding accounts receivable services with the understanding that our reputation, and that of our clients', is more important than collecting any one account.

Location

Chicago, IL (Loop) - It is accessible by public transportation in the area.

Job Description

* Contact delinquent account holders from across the country by telephone and request payment of the outstanding balance in full

* Create alternative payment plans for the delinquent account holder, if they cannot pay the outstanding balance in full; negotiate to the best resolution for the client and company

* Process payments using check by phone, credit/debit cards, or Western Union

* Make an average of 200 outbound calls a day

* Follow up with account holders on established payment plans

* Document all collection activities

Qualifications

* Recommend what further action should be taken for account holders who default on their payment plans

* Treat each account holder with respect and professionalism

Schedule

Must be able to work 4 days a week from 8:00am-5:00pm and 1 late night from 11:00-8:00pm or 12:00-9:00pm. Also must be able to work 2 Saturdays a month from 8:00-12:00pm.

Compensation

$12-$13/hr. + Uncapped Commission ($1,000-$1,500)

Requirements

* Minimum 2 - 3 years of customer service experience; preferably in a call center environment

* At least 2 years of 3rd party collections experience

* Trained in FDCPA and/or HIPPA (for healthcare only)

* Must be able to work full-time with a minimum of 1 late night per week and 2 Saturdays per month

* Utilize good problem solving skills

* Able to maintain composure on difficult calls and recognize the need to escalate the call to a supervisor immediately

* Understand the importance of attention to detail

* Must possess high quality customer service skills

* Must have a professional and ethical communication style

* Must be personally motivated and goal-driven

* Able to work in a fast-paced environment

* Must have intermediate computer skills and knowledge

* Ability to toggle between multiple computer systems and screens while speaking with customers.

* Experience with CUBS (Columbia Ultimate Business Systems) is a plus!

* Professional bilingual skills preferred (Fluent in English and 1 other language)  Read More
Posted on: 12/11/2017
Published in: ChicagoJobs.com
 |  View Company Profile  
19Contact Center Rep ISkills for Chicagoland's Future
Location: Des Plaines, IL 60018
Provide excellent customer service to patients and work collaboratively with other staff in a call center environment.

Give yourself a competitive advantage by applying to this role through Skills for Chicagoland's Future (Skills). Skills is a nonprofit organization that partners with organizations across the Chicagoland area to place unemployed and underemployed job seekers with employers that are committed to hiring talent through Skills.

Why utilize Skills for Chicagoland's Future as one of your job search sources?

Skills is your advocate with the hiring company throughout the hiring process. Any job seeker who Skills determines is a match for the role is interviewed by a member of Skills' Talent Acquisition Team and provided with additional insights into the role. Additionally, Skills is free for job seekers.

Hiring company: Confidential

Employer is one of the largest health systems in Illinois. It is one of Chicagoland's largest employers, with more the 35,000 associates, and is recognized among the best places to work in Illinois and the Chicago Tribune's Top Workplaces. Their mission is "to serve the health needs of individuals, families and communities through a wholistic philosophy rooted in our fundamental understanding of human beings as created in the image of God."

Location : Rosemont, IL

Status: Full-Time

Job Description:

This position is responsible for fielding and resolving telephone calls and other contact methods in the Patient Contact Center. Expectations of this role include providing exceptional customer service, treating all callers with dignity and respect, striving to anticipate and meet the needs of patients, and working collaboratively with other contact center staff to achieve quality and performance standards.

Requirements:


* High School diploma.
* 1 to 2 years previous experience in a contact center or similar patient/customer service environment.
* Type 30 to 40 wpm.
* Excellent communication skills.
* Ability to handle a high call volume environment while maintaining high performance.
* Willingness to work flexible hours.
* Basic computer skills with experience in Microsoft Word and Excel preferred.
* Medical terminology knowledge helpful.
  Read More
Posted on: 12/11/2017
Published in: ChicagoJobs.com
 |  View Company Profile  
20Customer Service - Collections ASkills for Chicagoland's Future
Location: Chicago, IL 60601
Give yourself a competitive advantage by applying to this role through Skills for Chicagoland's Future (Skills). Skills is a nonprofit organization that partners with organizations across the Chicagoland area to place unemployed and underemployed job seekers into companies. These employers are committed to hiring talent through Skills.

Why utilize Skills for Chicagoland's Future as one of your job search sources?

Skills is free for job seekers. Any job seeker who Skills determines is a match for the role is interviewed by a member of Skills' Talent Acquisition Team and provided with additional insights into the role. As you move through the hiring process, Skills is your advocate with the hiring company.

Hiring Company

Linebarger Goggan Blair & Sampson , LLP is a national law firm with a practice dedicated to the collection of delinquent accounts receivable for government.

For over 40 years now, Linebarger Goggan has been providing customized collection programs for its public sector clientele. Their services allow our clients to spend more of their time and limited resources on providing the core services their constituents expect, while avoiding unnecessary tax increases and cuts to essential public services. .

Location

Chicago, IL (Willis Tower) - It is accessible by public transportation.

Job Description

As a Collection Account Representative you are a main point of contact for customers. We are looking for highly motivated team players, who must be able to comprehend and handle complex work assignments, possess strong organizational skills, have exceptional multi-tasking and problem-solving skills. Additionally, excellent communication skills are a must.

Responsibilities


* Contact delinquent account holders from across the country by telephone and request payment of the outstanding balance in full
* Create alternative payment plans for the delinquent account holder, if they cannot pay the outstanding balance in full; negotiate to the best resolution for the client and company
* Process payments using check by phone, credit/debit cards, or Western Union
* Make an average of 200 outbound calls a day
* Follow up with account holders on established payment plans
* Document all collection activities
* Recommend what further action should be taken for account holders who default on their payment plans
* Treat each account holder with respect and professionalism

Qualifications & Requirements


* Customer service experience; preferably in a call center environment
* 1 st or 3 rd party collections experience is favorable
* Utilize good problem solving skills
* Able to maintain composure on difficult calls and recognize the need to escalate the call to a supervisor immediately
* Understand the importance of attention to detail
* Must possess high quality customer service skills
* Must have a professional and ethical communication style
* Must be personally motivated and goal-driven
* Able to work in a fast-paced environment
* Must have intermediate computer skills and knowledge
* Ability to toggle between multiple computer systems and screens while speaking with customers.
* Experience with CUBS (Columbia Ultimate Business Systems) is a plus!
* Professional bilingual skills preferred (Fluent in English and 1 other language)

Schedule

This position will require an open availability-Monday through Friday (8am-7pm) and Saturday (8am-12pm).

Compensation

$28K + Uncapped commission (Avg. $1,000)

Benefits

Yes -Full Benefits Package  Read More
Posted on: 12/11/2017
Published in: ChicagoJobs.com
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